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Welfare

If you’re experiencing difficulties at home or at work, Army welfare providers are here to help you

  • health and welfare
  • families

Eligibility check:

Welfare

If you’re experiencing difficulties at home or at work, Army welfare providers are here to help you

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Am I eligible?

Welfare provision applies to all Army serving personnel including Reserves and Regular Reservists, their families and Army veterans where practicable and manageable.

What’s it for?

Your welfare is important to us. That’s why the Army provides a widely recognised and accessible personal and community support structure that secures and improves the wellbeing of serving personnel and the Service community.

In so doing, the military capability and motivation of all Service men and women are optimised.

What do I get?

Accessible, confidential and professional welfare support provided through a layered approach:

  • Primary support – Provision of welfare support from within unit resources; given by Commanding Officers, their chain of command, unit admin and welfare staff, including pastoral and medical personnel.

  • Secondary support – Specialist welfare support is provided through the Army Welfare Service; the Army’s professional welfare provider.  Trained staff are able to deal with more complex personal and/or family issues that cannot be dealt with at unit level or require extensive ongoing support.

How do I claim?

You should speak to your local Welfare Officer in the first instance.

Am I eligible?

Welfare provision applies to all Army serving personnel including Reserves and Regular Reservists, their families and Army veterans where practicable and manageable.

What’s it for?

Your welfare is important to us. That’s why the Army provides a widely recognised and accessible personal and community support structure that secures and improves the wellbeing of serving personnel and the Service community.

In so doing, the military capability and motivation of all Service men and women are optimised.

What do I get?

Accessible, confidential and professional welfare support provided through a layered approach:

  • Primary support – Provision of welfare support from within unit resources; given by Commanding Officers, their chain of command, unit admin and welfare staff, including pastoral and medical personnel.

  • Secondary support – Specialist welfare support is provided through the Army Welfare Service; the Army’s professional welfare provider.  Trained staff are able to deal with more complex personal and/or family issues that cannot be dealt with at unit level or require extensive ongoing support.

How do I claim?

You should speak to your local Welfare Officer in the first instance.

Page last updated: 22 January 2024

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Need more information?

  • Army Welfare Service

    Visit the Army Welfare Service website

  • defnet access only

    AGAI 81 Army Welfare policy

    read AGAI 81: Army Welfare Policy (MODNet access only)

  • Defence Gateway

    AGAI 81 Army Welfare Policy (Def Connect)

    read AGAI 81 to find out more about the Army's welfare policy

  • JSP 770 Welfare policy

    Read JSP 770 to find out more about the tri Service operational and non operational welfare policy

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    This is a trial service — your feedback will help us to improve it.